Return Policy

What items are Exchangeable?

If the product is damaged at the time of delivery. We will ask you for images and we will then refund the value of the damaged product to your original method of payment or send you an exact replacement product. We cannot send you a different product as a replacement. Please contact our Customer Service team at Qasimstatiponers@gmail.com or WhatsApp: 0307-7451253 and they will be happy to help you with all the instructions you need.

What items are Returnable?

If you no longer want an unopened/unused product and tell the reason of your return (within 3-4 working days of receipt), we will refund the value of the returned product to your original method of payment (returns postage to be paid by the customer) Please contact our Service team at Qasimstatiponers@gmail.com or WhatsApp: 0307-7451253 and they will be happy to help you with all the instructions you need.

Are there any charges for return?

There are no charges for returns.
Original shipping charges are non-refundable.
Customers are responsible for the charges of the return shipping.

How soon I will get my refund?

We will email you to let you know when your refund or your replacement order has been processed. It may take up to 7 working days for the refund to show in your account. If you experience any difficulties with the online returns process please Contact Qasimstatiponers@gmail.com or WhatsApp: 0307-7451253